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Have any questions?

Find answers to your questions in our FAQ, covering Trading, Staking, and ETP topics.
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How can I purchase 21Shares products?
Chevron

You can buy/sell our ETPs as usual via your existing custody account at your bank or broker - no external wallet is required for this. You can find our products with the corresponding ISIN, ticker, WKN or Valor on your favourite platform. Our ETPs are tradable during the respective trading hours of the stock exchange (SIX, Deutsche Börse, Euronext, etc.).

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Trading
Can I buy ETPs directly through 21Shares?
Chevron

No, you have the option to purchase our products through your existing custody account with your bank or broker. If you do not find our products on your platform, send an email to your custody provider to request access.

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Trading
What are the fees for 21Shares products?
Chevron

Our management fees range from 0.21% to 2.5% p.a. depending on the product. This management fee is priced into the value of our ETPs on a daily basis. In addition, since our products are bought and sold just like stocks, the usual transaction costs apply. These are independent of 21Shares and are charged by your bank/broker.

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Trading
How are 21Shares products structured?
Chevron

21Shares ETPs are open-ended and have no foreseen expiration date. Our products are physically replicated, meaning they are fully collateralized by the underlying assets they track with 1:1 leverage. The underlying crypto assets are deposited in an offline wallet, also called "cold storage".

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Trading
What is the investment minimum?
Chevron

The trading of our ETPs takes place in whole pieces. The minimum invested amount is therefore the price of a single share (no fractions).

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Trading
Can I invest in 21Shares ETPs if I live outside of Switzerland?
Chevron

The ETPs of 21Shares are currently tradable on different exchanges (e.g. SIX, Xetra, Euronext, etc.). So if your bank/broker offers one of these trading venues, you have the possibility to purchase our products.

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Trading
How does 21Shares ensure the security of the underlying assets of the ETPs?
Chevron

The digital assets are held in cold-storage at industry-leading custodian banks. We have taken a number of measures to ensure the security of the underlying assets. These measures include: Cryptographic security, offline protection, multiple private keys, and whitelisting of wallets.

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ETP
What are the benefits of purchasing 21Shares products versus buying the underlying assets on a traditional Crypto exchange (i.e Binance, Coinbase, BitMEX)?
Chevron

Since the crypto market is still in its infancy, you still encounter some issues when investing directly: custody, security, loss of private keys, trusted information, opening external wallets, and much more. At 21Shares, our mission is to provide access to crypto assets for everyone. Our ETPs are 100% physically replicated, segregated, and deposited into an offline wallet, also known as "cold storage". Investors can invest directly through their existing custody account and do not require any resources for the management, custody and security of the underlying crypto assets.

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Glossary

Your guide to key terms and definitions

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A distribution of free tokens or cryptocurrencies to a large number of wallet addresses often used as a marketing strategy to promote a new project, reward loyal users, or incentivize adoption.

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